Local device buying

Sell Your Used
Device to
FoneMate

Turn your unwanted phone, tablet or other selected device into cash. Visit our Hastings or Napier store for an in-person assessment, or use CashMyCell to get an online quote and send your device from anywhere in New Zealand.

Used phones and tablet available for local assessment at FoneMate
Option 1

Visit FoneMate for an In-Store Assessment

  • Bring your device to our Hastings or Napier store.
  • Our team will check the model, condition and functionality.
  • Account locks and company management must be removed.
  • The final offer depends on the device and its actual condition.
Option 2

Get an Online Quote with CashMyCell

  • Select your device online.
  • Receive an instant quote for supported devices.
  • Broken or faulty devices may qualify for an instant faulty offer or photo assessment.
  • Nationwide shipping options are available according to CashMyCell's current terms.

Online quotes are provided through CashMyCell, our dedicated device-buying service.

Get an Online Quote

Broken or faulty devices

Can I Sell a Broken or Faulty Phone?

Selected broken or faulty phones may still have value. The offer depends on the model, damage and whether the device can be tested. For a quick estimate, use CashMyCell's faulty-device quote. If the damage is limited, you may also upload photos for an assessment.

We cannot accept devices where Find My, Activation Lock, Samsung or Google account locks, MDM or Remote Management cannot be removed, or where the device has been reported lost, stolen or has unclear ownership.

Devices FoneMate can assess

Mobile phonesiPhonesSamsung phonesGoogle Pixel phonesOPPO phonesSelected tabletsSelected MacBooks and computersSelected smartwatches

Some categories are handled mainly through CashMyCell's online quote flow. FoneMate is the local assessment point; CashMyCell handles model selection, automatic quotes, faulty photo enquiries, shipping and formal buyback orders.