Local phone repair in Hawke's Bay
Phone repair, done properly.
FoneMate repairs phones, tablets, and laptops for most major brands. Visit us for a free diagnosis, clear quote, practical advice, and parts warranty.
Fast local phone repairs, free quotes, accessories, tested phones, and parts warranty in Hawke's Bay.
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Why FoneMate
A practical repair shop with the right parts, clear prices, and real support.
We help with cracked screens, worn batteries, charging faults, water damage, audio problems, camera faults, data backup, disabled phones, and insurance assessments.
Many iPhone repairs can be completed in about 1 hour, and many Android repairs in about 2 hours when parts are available.
Diagnose first
We inspect the fault and explain your options before you commit to repair.
Repair carefully
Common parts are stocked for iPhone, Samsung, Huawei, tablets, and laptops.
Protect after
Cases, screen protectors, cables, chargers, and accessories are available in-store.
Repair services
For the faults that stop your phone, tablet, or laptop from working properly.
Most requested
Screen replacement
Cracked and smashed screens repaired for many iPhone, Samsung, and Huawei models. iPhone screen replacement starts from $59.
Ask for a screen quoteBattery and charging
Batteries that drain quickly, damaged charging ports, and phones that will not charge.
Water damage
Diagnosis, repair estimates, recovery guidance, and insurance reports on request.
Buttons, cameras and audio
Microphones, speakers, headphone jacks, cameras, buttons, Wi-Fi, and cellular antennas.
Unlock and network issues
Support for selected network locks, disabled phones, PIN unlocks, and connection faults.
iPad and tablet repairs
Cracked glass, liquid damage, battery faults, cameras, buttons, speakers, and charging issues.
Laptop support
Laptop chargers, selected laptop repairs, diagnosis, and practical next-step advice.
Professional repair service
More repair categories available in-store.
These services are shown clearly with individual images so customers can quickly understand what FoneMate can assess and repair.
Motherboard repair
Board-level fault diagnosis, micro repair assessment, and practical repair advice.
Phones & tablets
Repair support for most major smartphone and tablet brands.
Laptops
Selected laptop diagnosis, charging issues, component checks, and repair support.
Drones
Drone fault assessment, maintenance checks, and repair options.
Game consoles
Console fault diagnosis and selected repair services.
Unlocking
Support for selected unlocking, network, and access issues.
How it works
Simple, clear, and local.
Bring it in
Visit the store or call ahead with your phone model and the issue.
Get a quote
We diagnose the problem and give you a clear repair price before starting.
Collect repaired
Most common repairs are completed quickly, with warranty on repair parts.
Accessories in store
Protect, charge, mount, and connect your phone.
Find cases, screen protectors, smart watches, car mounts, game controllers, batteries, tripods, earphones, speakers, charging cables, wall adaptors, and laptop chargers.
Second hand devices
Tested phones and tablets at sensible prices.
We sell original second hand phones, preowned iPhones, Samsung phones, iPads, tablets, used phones, and refurbished devices. Selected devices include warranty and a free cable.
Sell your phone
Quick offers for pre-owned phones and tablets.
FoneMate buys unwanted phones and tablets in a simple, low-risk way. Bring your device in-store or contact us with the details below and we will provide a quote.
Tell us the phone brand, model, storage capacity, condition, and repair history.
We inspect and test the device. Testing usually takes around 40 minutes to 3 hours.
If everything is in order, payment is processed by bank transfer.
For traders
Logic board repair support for NZ trade partners.
FoneMate works with phone shops, resellers, and service partners who need reliable board-level repair support. Our team has 10+ years of hands-on repair experience, with fast turnaround, clear communication, and repair work confirmed before complex board transfer or reballing jobs proceed.
WhatsApp +64 6 651 1623A series, S series, Z Flip and Z Fold board-level repair assessment.
iPad board repair and charging port repair support for selected models.
Logic board assessment for Intel, M1, M2 and selected MacBook models.
Game console HDMI replacement, Type-C port replacement, FPC connector repair, laptop DC port repair, and FRP unlock support.
Selected Chromebook repairs assessed case by case, with special cases confirmed in advance.
Repair proceeds after approval for complex board transfer or reballing work.
Please provide the device passcode when needed, and clearly write the fault description on the back of the device before sending.
Customer reviews
Trusted by local customers.
Best place for repairing your smart phone. Quick and not greedy on price. I'll happily use them again.
Excellent service. They were quick, friendly and knew what they were doing. I highly recommend them.
They replaced my cracked iPhone screen within a couple of hours. Friendly and professional.
Free quote
Tell us the model and the fault. We will give you a clear next step.
For the fastest quote, include the phone model, what happened, any visible damage, and whether the phone still powers on.
Visit FoneMate
324 Heretaunga Street West, Hawke's Bay 4122
We are opposite Rockshop. Call, email, or visit the store for a free diagnosis and quote.
- Phone / WhatsApp 06 651 1623
- Email fonematenz@gmail.com
- Insurance assessments Available on request