324 Heretaunga Street West, Hawke's Bay Free diagnosis and quote 06 651 1623
Phone repair tools and accessories on a professional repair counter
Board-Level Repair Centre

Local phone repair in Hawke's Bay

Phone repair, done properly.

FoneMate repairs phones, tablets, and laptops for most major brands. Visit us for a free diagnosis, clear quote, practical advice, and parts warranty.

Fast local phone repairs, free quotes, accessories, tested phones, and parts warranty in Hawke's Bay.

Also repairing

Motherboard repair Phones & tablets Laptops Drones Game consoles Unlocking
Since 2015 Serving Hawke's Bay customers
From $59 iPhone screen replacement
90 days Warranty on repair parts
No fix, no charge Free diagnosis before repair

Connect with us

See what is new at FoneMate.

Follow us for fresh arrivals, quick repair tips, behind-the-counter moments, and offers worth catching.

Why FoneMate

A practical repair shop with the right parts, clear prices, and real support.

We help with cracked screens, worn batteries, charging faults, water damage, audio problems, camera faults, data backup, disabled phones, and insurance assessments.

Many iPhone repairs can be completed in about 1 hour, and many Android repairs in about 2 hours when parts are available.

01

Diagnose first

We inspect the fault and explain your options before you commit to repair.

02

Repair carefully

Common parts are stocked for iPhone, Samsung, Huawei, tablets, and laptops.

03

Protect after

Cases, screen protectors, cables, chargers, and accessories are available in-store.

Repair services

For the faults that stop your phone, tablet, or laptop from working properly.

Battery and charging

Batteries that drain quickly, damaged charging ports, and phones that will not charge.

Water damage

Diagnosis, repair estimates, recovery guidance, and insurance reports on request.

Buttons, cameras and audio

Microphones, speakers, headphone jacks, cameras, buttons, Wi-Fi, and cellular antennas.

Unlock and network issues

Support for selected network locks, disabled phones, PIN unlocks, and connection faults.

iPad and tablet repairs

Cracked glass, liquid damage, battery faults, cameras, buttons, speakers, and charging issues.

Laptop support

Laptop chargers, selected laptop repairs, diagnosis, and practical next-step advice.

Professional repair service

More repair categories available in-store.

These services are shown clearly with individual images so customers can quickly understand what FoneMate can assess and repair.

Technician repairing phone motherboard under a microscope

Motherboard repair

Board-level fault diagnosis, micro repair assessment, and practical repair advice.

Smartphone repair workbench with technician and microscope

Phones & tablets

Repair support for most major smartphone and tablet brands.

Laptop motherboard being repaired with a screwdriver

Laptops

Selected laptop diagnosis, charging issues, component checks, and repair support.

Close-up of drone repair on a workbench

Drones

Drone fault assessment, maintenance checks, and repair options.

Game controller and console setup

Game consoles

Console fault diagnosis and selected repair services.

Laptop and smartphone used for unlocking and device support

Unlocking

Support for selected unlocking, network, and access issues.

How it works

Simple, clear, and local.

1

Bring it in

Visit the store or call ahead with your phone model and the issue.

2

Get a quote

We diagnose the problem and give you a clear repair price before starting.

3

Collect repaired

Most common repairs are completed quickly, with warranty on repair parts.

Accessories in store

Protect, charge, mount, and connect your phone.

Find cases, screen protectors, smart watches, car mounts, game controllers, batteries, tripods, earphones, speakers, charging cables, wall adaptors, and laptop chargers.

Back cases Wallet cases Lifeproof cases Screen protectors Charging cables Wall adaptors Wireless headphones Wireless speakers Car holders Tripod stands Karaoke microphones Laptop chargers

Second hand devices

Tested phones and tablets at sensible prices.

We sell original second hand phones, preowned iPhones, Samsung phones, iPads, tablets, used phones, and refurbished devices. Selected devices include warranty and a free cable.

iPhone Preowned and refurbished options
Samsung phone Quality checked before sale
iPad and tablet Selected models with warranty
Sell your phone Bring it in for a quick offer

Sell your phone

Quick offers for pre-owned phones and tablets.

FoneMate buys unwanted phones and tablets in a simple, low-risk way. Bring your device in-store or contact us with the details below and we will provide a quote.

1 Get a quick quote

Tell us the phone brand, model, storage capacity, condition, and repair history.

2 Device check

We inspect and test the device. Testing usually takes around 40 minutes to 3 hours.

3 Fast payment

If everything is in order, payment is processed by bank transfer.

Sell phone quote form

We do not accept stolen or counterfeit phones. Testing usually takes around 40 minutes to 3 hours.

For traders

Logic board repair support for NZ trade partners.

FoneMate works with phone shops, resellers, and service partners who need reliable board-level repair support. Our team has 10+ years of hands-on repair experience, with fast turnaround, clear communication, and repair work confirmed before complex board transfer or reballing jobs proceed.

WhatsApp +64 6 651 1623
Service Logic board repair - NZ trade only
Team Experienced, battle-tested technicians
Experience 10+ years hands-on repair experience
Focus Fast turnaround and clear repair communication
01 Samsung phone board repair

A series, S series, Z Flip and Z Fold board-level repair assessment.

02 iPad motherboard repair

iPad board repair and charging port repair support for selected models.

03 MacBook board repair

Logic board assessment for Intel, M1, M2 and selected MacBook models.

04 Other board repairs

Game console HDMI replacement, Type-C port replacement, FPC connector repair, laptop DC port repair, and FRP unlock support.

05 Chromebook repair

Selected Chromebook repairs assessed case by case, with special cases confirmed in advance.

06 Repair terms

Repair proceeds after approval for complex board transfer or reballing work.

Before sending a job

Please provide the device passcode when needed, and clearly write the fault description on the back of the device before sending.

Customer reviews

Trusted by local customers.

Best place for repairing your smart phone. Quick and not greedy on price. I'll happily use them again.
Richard Franklin
Excellent service. They were quick, friendly and knew what they were doing. I highly recommend them.
Alison Holden
They replaced my cracked iPhone screen within a couple of hours. Friendly and professional.
Jo Perry

Free quote

Tell us the model and the fault. We will give you a clear next step.

For the fastest quote, include the phone model, what happened, any visible damage, and whether the phone still powers on.

Free quote form

Send the details and we will respond as soon as possible.

Visit FoneMate

324 Heretaunga Street West, Hawke's Bay 4122

We are opposite Rockshop. Call, email, or visit the store for a free diagnosis and quote.